Mapa de empatia: tudo que você precisa saber para criar um

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Conhecer o cliente é o 1º passo para vender mais.

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O mapa de empatia revela o que ele sente, pensa e faz.

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Use perguntas como: “O que ele teme?” ou “O que ele escuta?”

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Crie ofertas mais humanas e conectadas.

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Empatia não é achismo. É estratégia com escuta.

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